Privacy Policy nba88 — Personal Data Protection for Malaysian Players

Nba88 (operating through nba88.my) is an online Sports Betting and casino platform committed to protecting the privacy and personal data security of every member in Malaysia. This Privacy Policy ("Policy") details how nba88 collects, processes, stores, discloses and safeguards your personal information when you use our platform, website or mobile application.

The nba88 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in data management. All players who register for and use nba88's services automatically agree to this Privacy Policy.

We encourage you to read this Policy in full so you have a clear understanding of your personal data rights and how we manage them responsibly. If you do not agree with any part of this Policy, please discontinue your use of the nba88 platform.

Nba88 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we may collect from you:

Nba88 collects your personal data through various direct and indirect channels as you interact with our platform:

• Account Registration: When you register a new account at nba88, you will be required to complete a registration form providing basic details such as your name, email address and phone number.
• Identity Verification (KYC): To comply with anti-money laundering regulations, we may request verification documents such as a copy of your MyKad or passport during the KYC process.
• Financial Transactions: Each time you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX (Maybank2u / CIMB Clicks), your transaction details are securely recorded in our system.
• Platform Activity: Our system automatically logs your gaming activity, including bets placed, games played, and session duration, for security and service improvement purposes.
• Customer Support Interactions: When you contact our support team via live chat, email or WhatsApp, conversations may be recorded for training and quality assurance purposes.
• Cookies & Tracking Technologies: The nba88 platform uses cookies and similar technologies to collect technical data about how you use our website. Further details are explained in Section 9.

Nba88 uses collected personal data solely for legitimate, clearly stated purposes. Below is a summary table of the primary purposes for which your data is used:

Nba88 will not use your personal data for any purpose not stated in this Privacy Policy without first obtaining your explicit consent. If you have agreed to receive marketing communications from us, you may withdraw that consent at any time through your account settings.

Nba88 does not sell, rent or trade members' personal data to any third party for commercial purposes. However, under certain circumstances, we may need to share your data with the following parties:

• Payment Processors: Required transaction information is shared with licensed payment providers — such as DuitNow, FPX, and recognised e-wallet platforms in Malaysia — solely for the purpose of processing your financial transactions.
• Technical Service Providers: nba88 engages third-party service providers for server infrastructure, data processing, and cybersecurity. All such providers are bound by strict confidentiality agreements.
• Game Providers: To operate live casino, slots and table games, minimal session data may be shared with authorised game software providers.
• Malaysian Authorities: nba88 may be required to disclose personal data to Malaysian government authorities, law enforcement agencies, or regulatory bodies when mandated by applicable law.
• Professional Advisors: In certain cases involving legal disputes or internal investigations, relevant data may be shared with lawyers or accountants who are bound by professional confidentiality obligations.

Nba88 continuously invests in cutting-edge cybersecurity infrastructure to ensure that the personal data and financial information of all members remains protected at all times. Key security measures we have implemented include:

• 256-bit SSL Encryption: All data transmitted between your browser and nba88's servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Two-Factor Authentication (2FA): nba88 offers two-factor authentication as an added layer of protection for your account, preventing unauthorised access even if your password is compromised.
• 24/7 Monitoring: nba88's cybersecurity team monitors our platform around the clock to detect and respond to any threats or suspicious activity.
• Segmented Data Storage: Financial data is stored separately from profile data in distinct environments to minimise risk in the event of a breach.
• Regular Penetration Testing: nba88 conducts regular security audits by independent third parties to identify and address any system vulnerabilities.
• Internal Access Controls: Access to members' personal data within nba88 is strictly limited to staff on a need-to-know basis only.

While nba88 takes all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by law within the prescribed timeframe.

Nba88 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. After account closure, we will retain your data for the period prescribed by Malaysian law or legitimate business requirements:

• Financial & Transaction Records: Retained for a minimum of 7 years in accordance with the Companies Act and Malaysian tax legislation.
• Identity Verification Documents (KYC): Retained for 5 years following account closure in accordance with anti-money laundering legal requirements.
• Customer Support Communication Records: Retained for 2 years for reference and dispute resolution purposes.
• Log & Technical Data: Retained for 12 months for security and technical troubleshooting purposes.
• Marketing Data: Deleted immediately upon withdrawal of your consent for marketing communications.

Once the applicable retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with nba88's established procedures, so that it can no longer be linked to your identity.

As an nba88 member and an individual protected under Malaysia's PDPA, you have the following rights regarding the personal data we hold about you:

To exercise any of the rights above, please contact nba88's data protection team by email at support@nba88.my, stating the right you wish to exercise along with your account details. nba88 will process your request within 30 business days.

Nba88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and deliver relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions and payment processing. These cookies cannot be disabled.
• Performance Cookies: This helps us understand how players use the nba88 platform, which pages are visited most, and how long they are spent on. This data is used in aggregate form and does not identify you personally.
• Functional Cookies: Saves your preferences such as interface language, preferred betting denomination and display settings to deliver a more personalised experience.
• Security Cookies: Used to detect suspicious activity, prevent fraud and protect your account from unauthorised access.

You can manage your cookie preferences through your web browser. However, disabling certain cookies may affect the functionality of the nba88 platform. For more information on managing cookies, please refer to your browser's help documentation.

In the course of operating the nba88 platform, there are situations where your personal data may be transferred to or stored on servers located outside Malaysia. This may occur when we engage cloud service providers or international technical infrastructure.

Every cross-border data transfer carried out by nba88 is subject to the following safeguards:

• Data transfer agreements that comply with Malaysian and international data protection standards.
• Assessment of the data protection standards in the recipient country prior to any transfer.
• Standard contractual clauses ensuring that third-party providers comply with equivalent data protection obligations.
• Data encryption throughout the transfer process to prevent unauthorised access.

Nba88 will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate additional safeguards.

Nba88 reserves the right to review and update this Privacy Policy at any time as necessary, including in response to changes in Malaysian law, evolving industry practices, or improvements to our platform.

When material changes are made to this Privacy Policy, nba88 will notify you through:

• A prominent notice on the nba88 platform homepage.
• An email notification sent to the address registered to your account.
• In-account notification upon next login.

The latest update date of the Privacy Policy will always be displayed at the top of this document. Your continued use of the nba88 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account by contacting our customer support team.

If you have any questions, concerns or complaints regarding nba88's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated. We do, however, encourage you to contact nba88 first so that we can resolve any issues promptly and directly.

Nba88 is committed to responding to every privacy-related enquiry transparently, honestly, and in a timely manner. Your trust is the foundation of our service, and we take our responsibility to protect the personal data of every valued Malaysian player with the utmost seriousness.